Política de envío

Shipping Policy

Your product will safely be shipped to your doorstep by FedEx or UPS, worldwide.

For Chile and India, we work with local courier companies.

The shipping rates, if any, will be added to your order at checkout. For any question regarding shipping please feel free to contact us at: shop@xad.cl

Delivery schedule once an order is placed: 15 days.

Refund Policy

All sales on www.xad.cl are final. If you have any questions about any piece before making a purchase, kindly inform us at shop@xad.cl. We will gladly address any questions or concerns you may have.

Please inspect your order upon reception and contact us within the next 48 hrs if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved.